PROGRAM OF HEALTH CONTENT
ON THE BASIS OF WHICH THE TOURIST ACCOMMODATION “THOMAIS STUDIOS” OPERATES IN THE CONTEXT OF TAKING MEASURES AGAINST THE CORONA COVID-19.
The “THOMAIS STUDIOS” accommodation, observing all the special health protocols, is characterized with the title “HealthFirst”, whose sign is posted in a prominent place in the common reception area of the accommodation and proves that the company and staff have been properly trained and comply with the necessary health provisions.
1. Definition of coordinator
The management of the accommodation appoints Ms. Sofia Veroni as the coordinator for the supervision of implementing the action plan, who attended a 3-hour training via video conference, by the Cyclades Chamber on “requirements and new prevention measures for accommodation” in collaboration with TUV Hellas.
2. A relevant file is kept, by the above coordinator, for the action prevention plan of the company.
3. The staff received training on the individual protocols in accordance with their duties and the tourist accommodation grants to each member of staff adequate M.A.P. (masks and gloves) and ensures the continuous adequacy of stocks.
4. A member of the staff who has symptoms related to the illness stays at home and returns to work if the laboratory test is negative. In addition, if he comes in contact with a case, he must stay at home. In the above cases, the employee notifies the person responsible for the implementation of the suspicious case management plan of the accommodation.
5. Appointed person in charge is Ms. Sofia Veroni, she is responsible for the implementation of the accommodation case management plan, of the accommodation and for the assurance of the implementation of the suspect case management plan.
Coordinators contact details are: tel. 6946613608,
e-mail: info@naxoshotels.gr and VIBER: 6946613608 (Sofia Veroni)
6. There is special medical kit available for the case of suspected case, such as disposable gloves and masks, antiseptics, cleaning wipes, apron, long-sleeved robe, laser thermometer.
7. It is recommended to use the antiseptic found in your room and common areas
8. Regular disinfection of reception desks
9. Avoid overcrowding during check-in / check-out and distance keeping
10. Disinfection of key cards and keys – their placement in a special container for disinfection.
11. Extension of check-out and check-in between stays (check out until 11.00 am and check in from 3.00 pm). This change in the time interval between each check in and check out is mandatory to ensure that between different customers the room is thoroughly cleaned and disinfected, as well as that adequate natural ventilation of the space is followed.
12. Disinfection of key cards and keys – their placement in a special container for disinfection.
13. Prohibition of entering the rooms to non-residents.
CLEANING MEASURES
1. Maintaining a cleaning and disinfection program, according to no. Δ1γ / Γ.Π / οικ 19954 / 20.03.2020 circular of the Ministry of Health “Measures for cleaning and disinfection in places and surfaces during the evolution of the pandemic of SARS-CoV-2” (APA: 6ΚΨ6465ΦΥΟ-1ΝΔ), as in force.
2. Application of special cleaning instructions, in case of an accident, according to the respective instructions of EODY.
3. Reinforcement of sanitary services in all public areas and especially in “high risk” objects, ie objects of common use (eg knobs, stair railing)
4. Cleaning and ventilating the room during the hours between stays.
5. Provide staff with necessary equipment (gloves, masks, robe, closed shoes). During its operation, the cleaning staff must observe the basic measures to prevent the transmission of the corona – COVID-19, do not smoke and do not consume food or drink.
6. Avoid unintentional cleaning of the room during the stay and stop of the daily change of clothing and towels (avoid contact of cleaning workers with a possible case and further transmission), the above will not take place only at the request of the customer.
7. Choosing a policy between regular cleaning and waiting 24 hours before the room is available to a customer or meticulous cleaning – disinfection on the disputed rooms of the room and bathroom. The room (toilet, objects of frequent use, other surfaces) and common areas are disinfected with special anti-disinfectants. Fabric surfaces are disinfected by the steam cleaning process, at a temperature above 70degrees C, using a steam cleaner. The above disinfection process is approved by the AEO and certificates accompany the antiviral disinfectants, so as to ensure full coverage for the extermination of viruses (covid-19, tuberculosis, etc.).
8. Observance of the rules of hygiene by the staff during the sorting of dirty linen using the appropriate M.A.P. (special disposable apron over the uniform, gloves and mask) 10. Placing used fabrics, bedding and towels in special, closed, marked bags or sacks in order to be transported to the laundry areas.
9. Separation (marking) of unclean and clean linen areas
10. Checking the required measures and delivery in the appropriate way in case the cleaning service of the clothing is provided by an external partner.
11. Care for the preservation of clean clothing in good and clean condition during storage and for transport to use areas (rooms, restaurants, etc.)
12. Taking measures to ensure public health from viral and other infections during the use of air conditioning units “(APA: 6ΒΟ5465ΦΥΟ-ΨΓΣ) as in force, with emphasis on the non-recirculation of air and its good natural ventilation in the rooms and in the rest non-functioning air conditioning system when doors are open).
RECEPTION AREA
1. Antiseptic for use by the customer (fixed or non-fixed devices) in the reception desk
2. Regular disinfection of reception desks
3. Appropriate configuration of the reception (reception desk), addition of floor marking at a distance of two meters where the customer will stand / appropriate distance marking in the waiting area, proper arrangement of furniture and proper queue management in order to reduce waiting time
4. Avoid overcrowding during check-in / check-out
SUSPECTED CASE MANAGEMENT COVID -19
If a visitor shows symptoms associated with COVID-19 infection, the following applies:
1. The doctor with whom the tourist accommodation cooperates is called to evaluate the incident.
2. If the patient has an urgent need for hospitalization, presents a severe clinical picture, is referred to the relevant health unit, as a suspected case of COVID-19. If it is not possible to manage a COVID-19 case from the health infrastructure of the area, there must be a provision for transporting the patient (EKAB, floating ambulance, air transport) to the nearest health unit where he can manage it.
3. If the patient has a mild clinical picture, a sample is obtained from the physician for laboratory confirmation of COVID-19.
4. If the incident is assessed as possible COVID-19 by the examining physician, the hotel health officer communicates IMMEDIATELY with EODY at tel: 210 5212054 or the special four-digit number 1135 (24 hours a day), for a statement of treatment and the suspect’s case.
5. The patient with a mild clinical picture remains in his room until the results of the laboratory test are announced.
6. During the above waiting period, the entry of staff into the patient’s room is avoided, if there is no significant reason. If necessary, a staff member of the accommodation is advised to deal exclusively with the possible case.
7. The doctor and staff of the hotel entering the suspect’s room in the later confirmed case must use high-protection personal protective equipment (masks), masks, goggles, waterproof disposable robes). The same applies to the staff who will deal with the cleaning of a patient’s room with COVID-19
8. If confirmed as a case of COVID-19, it is transferred to the special quarantine hotel and later to a health facility that will accommodate patients with COVID-19 if they need treatment. If not confirmed as a case of COVID-19, it is treated at the hotel with the instructions of the treating physician.
9. The patient is transported by MAP (simple surgical mask) and private means of transport.
10. If there is a companion of the patient, who wishes to stay close to him to take care of him (eg spouse), he should be given a simple surgical mask and advised to wash his hands every time he comes in contact. with secretions of the patient (eg saliva) and definitely before the attendant touches his face or eats or drinks.
11. The patient’s contact details should always be recorded if consent is required for interventions where the patient cannot communicate.
12. Used protective equipment (simple disposable surgical mask, gloves) should be discarded in a bucket and never used again.
13. Hands should be washed thoroughly with soap and water after disposing of protective equipment. It is emphasized that the use of gloves does not replace hand washing, which is a very important means of prevention.
